Your PUK 1 code may be on the sleeve of your SIM card.

After installation of your SIM, please, keep the sleeve from which you broke out the SIM card.

Contact us if you can't find it, or there's no PUK code on the sleeve, and we'll send you a replacement SIM kit. We have to charge $25 for the replacement SIM kit on the same network.

Did this answer your question?